Account and number setup
Business verification, phone number and display name.
Broadcasts, chatbots and support on the app your customers already use every day.
The free WhatsApp Business app suits a single shop owner answering chats from a phone. The WhatsApp Business API is for companies that need more: several agents answering from one number, automated replies, campaigns to many customers, and links to their CRM or helpdesk. It runs through a Meta-verified business account, and business-initiated messages must use templates that WhatsApp has approved.
StarNexus helps you set up the account, submit your message templates, and connect the API to your systems, with chatbots and automation on top if you want them. Read our step-by-step guide: How to get the WhatsApp Business API in India.
Also see:
Business verification, phone number and display name.
Templates written and submitted for WhatsApp approval.
Offers and updates to customers who have opted in.
Automated answers, lead capture and hand-off to a person.
Every conversation linked to the customer record.
Verification codes, order updates and reminders.
The app is for one small team using a phone. The API has no phone interface of its own; it connects to software, so many agents, chatbots and campaigns can use one number.
Yes. Businesses need customers’ permission before sending them messages on WhatsApp, and customers can block or report a business that messages them without it.
Meta charges for template messages based on the message category and the country, and providers may add platform fees. Rates change, so we check Meta’s current rate card and estimate the cost for your message volume.
Tell us what you want to build or send, and we’ll suggest where to start.