Promotional SMS
Offers, launches and reminders to customers who have agreed to receive them.
DLT-Compliant Bulk SMS Service in Bengaluru
Promotional, transactional and OTP messages that reach your customers, sent the way Indian telecom rules require.
Bulk SMS that gets delivered
SMS is still the most reliable way to reach every phone in India, with no app or internet connection needed. But business SMS is regulated: the telecom regulator (TRAI) requires companies to register on the operators’ DLT platform, register their sender IDs (headers) and register every message template before a message can be delivered. Messages that don’t match a registered template are blocked.
StarNexus sets up your bulk SMS service and connects it to your website, app, CRM or ERP, so messages go out automatically when a customer places an order, books a service or needs a verification code. Our team can guide you through the registration steps. See our guide: What is DLT registration?
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What we offer
Transactional SMS
Order confirmations, booking updates, payment alerts and other messages triggered by a customer’s action.
OTP delivery
One-time passwords for login, sign-up and payment verification, sent by API.
Campaign management
Upload contacts, schedule campaigns and track delivery reports.
API and software integration
Connect SMS to your CRM, ERP, website or mobile app.
Customer notifications
Automated reminders and status updates that reduce support calls.
Frequently asked questions
What is DLT registration and do I need it?
Yes. In India, commercial SMS must be sent through registered entities, sender IDs and templates on the telecom operators’ DLT platform. Unregistered messages are blocked. We can guide you through the process.
What is the difference between promotional and transactional SMS?
Transactional messages are triggered by something the customer did, such as an OTP or an order confirmation. Promotional messages are marketing, such as offers, and are subject to stricter rules, including customer consent.
Can SMS be connected to my software?
Yes. We connect through an API so your CRM, ERP, website or app can send messages automatically.
Talk to StarNexus
Tell us what you want to build or send, and we’ll suggest where to start.